To
be a top 3 veterinary
surgery in Singapore,
surgical outcomes must be
good to satisfy the pet
owners.
Younger vets
are mentored and their work
is audited by me
(Dr Sing Kong Yuen) to ensure
that
standard procedures
and processes are adopted.
A high standard of
surgery and pre- and post-op
care must be maintained.
Clinical research of similar
cases must be done by vets
and interns to hone their
skills and gain expertise as
every case is unique and
much can be learnt from case
studies.
Some bladder
stone removal cases done at
Toa Payoh Vets
1.
We provide a great work
and learning environment for
staff.
2.
We provide a very clean
environment for warded
pets, charging affordable
rates and early discharge to
reduce veterinary costs for
clients.
3.
We contribute to the community in partnership with corporations to
educate young pet
owners, pet shop operators
and breeders. We
have been involved, since
1995 in the "Be
Kind To Pets"
narrative community
education under the
sponsorship of
asiahomes.com. Recently,
educational videos are
produced.
4.
We know that
time is a valuable asset for
clients. We try to keep
waiting time to less than 15
minutes for customers with
prior appointments.
5.
We recognise that
sustainable profitability is
essential to our success.
We need to be profitable so
that we can provide a
highest standard of ethical
and affordable service to
our customers and to upgrade
our premises, equipment and
services.
6.
Our Veterinarians,
Veterinary Technicians, Dog
Groomers and Interns must
find time to be
self-educated continually
and attempt to write their
clinical research and
observations for the
betterment of pet care.
Some
veterinary educational
videos sponsored by Toa
Payoh Vets are:
To establish Toa Payoh
Vets as a veterinary surgery of excellence in Singapore, providing
affordable veterinary health care costs without compromising our
integrity and ethical behaviour.
A
veterinary surgery where it
is fun to work and treat
pets via a personalised
veterinary services. Where
pet owners and their
children get
good clinical and surgical outcomes for
their pets and become our
friends over the years.
We channel
much efforts to address the roots of Singapore
pet's problems through advocacy, prevention, education and research.
To focus on providing high quality care, all our vets are
expected to put emphasis on clinical governance, expertise and
management. That include meticulous recording of anaesthesia and surgery
and review of all cases.
Some of our efforts are shared via the internet with pet owners at
Be Kind To Pets and
Toilet training
your puppy in Singapore. From 2013, more
educational videos for vet students and pet owners are being produced
as the younger generation is more visual.