TOA PAYOH VETS
toapayohvets.com

Date:   16 March, 2008    
Focus: Small animals - dogs, cats, hamsters & rabbits.

 

National Museum of Singapore Girl (profile). A young Singapore girl. Toa Payoh Vets.

Young Singaporeans graduating from neighbourhood schools are ignorant or not bothered about how to be well prepared for job interviews or internships 



INTERVIEW FOR A JOB/INTERNSHIP
AT TOA PAYOH VETS 


Be organised and well prepared if you are serious
Dr Sing Kong Yuen, BVMS (Glasgow), MRCVS

First impression counts a lot.  "I forgot to print out a copy of my resume," the girl in her mid twenties was punctual and properly attired in a grey dress. She did not bring her mother along as some younger prospective employees. "But I have it in my floppy disc" she said. 

She had phoned up to enquire about a job vacancy in animals and I told her to come for interview with her original documents and resume.

Now, this lack of preparation for a job interview did not create a good first impression.

2.  Resume & original educational certificates. I got her resume printed out at the Surgery. "How come you did not state your educational history?"

 "Oh, I adopted the advice of the job template of db.com," she said. If this db.com advised against showing your educational history, do not bother with this db.com. 

This sounded like a lame excuse to me. Was she really serious in working or not?  She produced a file with her original documents. She did not bother to make a photocopy so that her application was incomplete.

This really created a very bad impression. Was she hiding her poor academic results. Was she organised? Would she be efficient and productive if employed?  Did she assume that her skills was in great demand in this labour tight employment market?

3.  Character References and written testimonials.  Two names of her colleagues with their e-mail addresses but no telephone numbers were written in her resume.

One of them was her boss she worked for 8 years ago. She did not know whether this lawyer was still practising and had no contact with him. "How do you expect him to remember you? He must have had hired numerous administrative executives since you resigned.

The other reference was her supervisor in a job 2 years ago. There was no recent references. She did not expect character references to be a big deal as probably her previous 2 employers did not ask for them. 

She assumed I could e-mail to them to ask for character references. And they would e-mail to me back.

"Have you got their permission to be your reference?" I asked. She shook her head.

"That is risky for you," I said. "You did not have the courtesy to ask them at all and expect them to say good things about you?"  She did not have any written testimonials as well.

4.  "How much salary do you expect?" She did not say but her last drawn salary was $1,800 as an employee. She could produce her income tax form if I wanted.  Now, she ought to have it at hand if she was serious.

She was a partner in a pet shop at $2,700. She said her pet shop income was making money but did not know how much revenue it was grossing. It would best to be honest. "If a business is making money, why close it down?" I asked.

After some questioning, she said the landlord wanted more rentals and there were no other half shop space available. Her partner did not want to pump in more money. "This indicates that the business was not making money," I said sadly.

She had worked hard and alone in this pet shop for 2 years. There was a passion in her voice when we talked about this pet shop business and the animal species she had specialised in.

She marketed her services and had newspapers advertisements to prove it. She had an increasing customer database.

I was most impressed as she would be around 22 years old. She could manage her own business without having worked in a pet shop before starting up.

Singapore girls of her age are so well pampered by the parents. Many do not know what to do at work let alone manage a start-up business.      

5.  Hours of work. "Can you work in the evenings and on weekends?"  She preferred a 9 am to 5 pm job with weekends off after some discussion. She was recently married and her husband worked a 5-day week and had asked her not to work. So why work at all? She wanted to give some money to her parents from her salary. That was good of her.

Her past 2 jobs were horrific as she had to work long hours and odd hours and became ill. "Printing work has deadlines to publish the work," I said. "Employees can't work regular hours in this industry."    

6.  "You are a job hopper," I noted that she resigned in December for the past 2 years for the past 2 jobs she held. Employees wait till December to get their bonuses before handing in their resignation and she had done it for 2 companies in the past 2 years. 

Character references are very important as I had a theft of my notebook at my office recently. 
Destruction of Toa Payoh Vets notebook by a 16-year-old boy. Toa Payoh Vets
No character references from previous employers disadvantage the job seeker. First impressions at the interview count a lot. Character references and testimonials are very important.

But many young people in Singapore with less stellar academic qualifications and relevant experiences are like her. They flow through the river of life with the illusion that the world owes them a living and ended up with no jobs as they also display poor work ethics.  

In this case, this girl had worked 10 am to 10 pm without falling ill in her pet shop, building up her business.  "I did not fall sick because I was passionate about this work."

I feel it is better for her to be working in a nice office from 9 am to 5 pm job at 5 days a week. Unfortunately she did not have the testimonials nor "O" levels to compete with the younger girls.

I doubt she will be suitable for an animal-related job since she does not like weekend work as a married woman. It is rather sad that her pet shop business had failed after 2 years but it seems that there is a high rate of failures in pet shops in Singapore, with 1 in 2 closing down. Now she just wanted to be an employee.

To compete with better qualified candidates, a resume must be well prepared. Character references especially those attesting to your good character, integrity and diligence must be there if you care for your future. For boys, wear your ear stud if you feel your skills are indispensable but it is best not to do it. 

An interview is just a foot at the door of employment. If you don't even prepare the resume properly, do you really expect to be considered since there are many hungrier candidates than you?

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Revised: March 16, 2008

Community Education:  Be Kind To Pets

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